Overview of the role
- To make sure impact volunteers are aware of their role and responsibilities.
- To support impact volunteers to carry out their volunteering duties effectively and safely.
- To support impact volunteers in problem solving and who their first point of contact is.
- To know what an impact volunteer does.
- To know how to carry out the tasks related to their volunteering role effectively, confidently and safely.
- To know how to communicate effectively and who to get in touch with if they have any problems or questions.
Additional resources
Good practice guidelines
As a volunteer, it’s crucial that you respect the privacy of the prospective volunteers, volunteers, and older people, making sure you don’t share any private details they may have told you with anyone outside of Re-engage.
Your own privacy is also important so please ensure you protect yourself and your personal and sensitive information.
To see our confidentiality guidelines, please click on the following link:
All Re-engage volunteers should have an understanding of what safeguarding means and why it is important.
To read our safeguarding policy, please click on the following link:
All Re-engage volunteers should understand the importance of maintaining boundaries between volunteers and the older people who access our services and work within the requirements of their specific roles.
To see our boundaries guidelines, please click on the following link: