Nine out of 10 older people agree that they are treated with respect at Re-engage.
Nine out of 10 older people rate Re-engage services as good or excellent.
Eight out of 10 older people agree joining us has had a positive impact on their life.
Seven out of 10 older people are extremely likely to recommend Re-engage to others.
Impact of our in-person services
Our in-person services, including tea parties and social activity groups provide an opportunity for older people to connect with others in the community, to make friends and improve their wellbeing.
Eight out of 10 older people have made friends at our in-person services.
Seven out of 10 say they feel part of their community as a result of joining.
Six out of 10 say their general wellbeing has improved because of attending our services.
“It has restored my interest in social activity having been isolated in my recent past by my partner’s death. The groups are fantastic and offer just what I needed. It's possibly why I’m moving into my new accommodation, as I wish to engage with others more.”
Impact of our telephone services
For isolated older people, regular phone calls improve mood, support good mental wellbeing and help build confidence.
Eight out of 10 older people have something to look forward to as a result of their calls.
Seven out of 10 older people feel happier as a result of their calls.
Six out of 10 feel more confident because of the calls.
“The person that calls me every week helps me, just chatting, is very dear to me.”
Impact of our online services
For older people who find it harder to get out of the house or who don’t have in-person services they can access nearby, our online groups connect them with others from their own homes, improve wellbeing, and boost activity levels in a relaxed environment.
Six out of 10 older people say their online group gives them something to look forward to.
Four out of 10 say they have more social contact with people as a result of joining.
Three out of 10 say their physical health has improved because of the group sessions.
“[Re-engage] is a great organisation and must help a lot of lonely people. The exercise sessions are thoughtfully run [and] not too strenuous.”
“Re-engage has made a huge difference in my life. So many of my close friends have died. It has been great meeting up with like-minded people of all ages.”
Our impact on loneliness
Our 2026 survey shows reductions in how often older people in our services experience feelings of loneliness, or feelings related to loneliness. The number of older people in our services who are frequently lonely in 2026 has decreased by 41% compared to our baseline data (based on the UCLA three-item loneliness scale).
52%
decrease in the number of older people who say they ‘often or always’ feel lonely.
38%
decrease in the number of older people who ‘often’ feel they lack companionship.
36%
decrease in the number of older people who ‘often’ feel left out.
36%
decrease in the number of older people who ‘often’ feel isolated from others.
“[Re-engage is] a lifesaver when you are alone every day.”
Impact on wellbeing and relationships
We have also seen significant improvements in people’s general wellbeing since joining Re-engage. Using ONS wellbeing measures and comparing our baseline data to annual survey responses in 2026, we can see the number of older people who score their satisfaction with life highly or very highly has increased by 88%.
We also see the number of older people who rate the extent to which they feel the things they do in life are worthwhile as high or very high has increased by 75%.
“Engaging with others – treated by staff compassionately. A sense of independence and finding myself again. Being made to feel special!”
